If you have access to XM Directory or the new contacts experience, then you will also have the option to Download History which will allow you to download a file containing the status of each recipient in the distribution. In addition, you can see what message was sent by clicking on the dropdown and choosing View Distribution. If your thank you emails have been sent, you can see the distribution statistics to the right and the send time to the left. ![]() You can also edit the message and send time by clicking on the dropdown and choosing Edit. If your thank you emails haven’t been sent yet, you can see the Scheduled status to the right of the block and the exact send time to the left. Like the main distribution, the thank you block has helpful metrics and actions. Thank you emails have their own status block nested beneath the main distribution. Click Load Message to insert a previously saved message, or begin typing to create a new email message.Although you can change the From Name without issue, visit our Using a Custom From Address support page to find out how to properly change the From Address and Reply-To Email. Qtip: From Address, From Name, and Reply-To Email will be populated by default. Schedule the time of your distribution in the When dropdown (by default, your mailing will be sent 1 hour from when you schedule the mailing, but you can choose from a range of common times or schedule a custom time).Click Schedule Reminder underneath the distribution block.Expand the appropriate distribution block by clicking on the plus sign in the top left corner.If the participants have already started the survey, they will continue where they left off. Reminder emails are only sent to participants who have not yet completed their survey and include the same individual link for that recipient’s survey session. To help increase response rates, you can follow up with respondents who haven’t completed their survey by sending a reminder email. How it works Learn the basics Security Trusted by 2M+ businesses Features Build flexible workflows App integrations Explore 6,000+ app connections Whats new. Zapier Automation Platform No-code automation across 6,000+ apps. ![]() ![]() Qtip: Reminder and thank you emails can only be sent to distributions using the individual link! (Individual links are generally the default for emailed surveys.) You cannot set up a reminder if you sent out your survey using the anonymous link, multiple completes links, Personal Links, or any other distribution method. SlickText integrates with 6,000 other apps on Zapier - its the easiest way to automate your work.
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